Help Centre
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FAQS
You can track your order on the link below by using your email to view how far your order is. Whilst your order is being dispatched Please allow a couple of hours as sometimes orders are not scanned straight away. Click here to Track order
We gladly accept returns for unworn items in their original condition with the tags still attached (EXCLUDING ITEMS ON SALE , ACCESSORIES, SWIMWEAR, VINTAGE AND INTIMATES). We offer simple returns for all South African orders. For information, please visit our Returns and Exchanges page
We aim to post your order within 24-48 hours from when the order was placed and you will receive an email to let you know it’s been dispatched. During busy times such as holidays and sales, please allow up to 48 hours before your item is shipped/delivered.
Once your order has been placed, unfortunately we cannot make any changes to your order. Once you have received your order, you're welcome to make a return with us, as long as your return meets our criteria.
You can use the link below to use view our size guide .Just click ‘view size guide’. We also give a description of fit in the page, so have a look to see if an item runs big or small, or has any adjustable features.
We gladly accept returns that are requested within 14 days of the order date.
We will let you know via email once we have received and processed your return. If you have noted your return tracking ID number you will be able to track when your parcel reaches our warehouse. Please note we usually allow around 2-5 business days for processing once it has been received by our returns team.
